Description
Create a winning service culture in your company!
Brian Dennis has written the complete guide to deliver exceptional customer experiences that are proven to drive sales and increase loyalty. Internationally recognized, award-winning keynote speaker Brian Dennis has spent more than two decades as an executive in Fortune 200 companies studying what works in building and sustaining quality relationships with customers.
Brian’s book offers:
- Detailed customer-satisfaction strategies that every employee in the company can use
- Revealing stories of companies, big and small, that are re-imagining Customer Experience
- Steps to convert unsatisfied or even satisfied customers into highly satisfied champions
- Solutions you can implement now to quickly attract new customers and retain existing ones
- Plus 101 tips, tricks, and lessons to reference over and over again
For bulk orders or international shipping:
We encourage you to order this book for everyone on your team – or your entire company. Shipping is free (applies to U.S. destinations only). When you order 50 or more copies, you qualify for a quantity discount. For bulk orders or international shipping, please contact us directly at Brian@BrianDennisSpeaker.com.
